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Manjol
Stadia Player
Stadia Player

An unexpected error has occurred. Please try again later. [OR-CAC-02]

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I keep getting an error message when trying to redeem my 6 month at&t code. 

 

=== > An unexpected error has occurred. Please try again later. [OR-CAC-02] 

 

what can i do ?

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Best Response
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @Manjol 

Hope you are getting things resolved.

Another option can be to configure your payment option within the Play Store, assuming you have a Android phone.

:slightly_smiling_face:

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3 Replies
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hello @Manjol 

Not sure what the problem is but it could be you are missing a valid payment option?
Found this link: https://support.google.com/googleplay/thread/8895906/or-cac-02?hl=en 

If this isn't the case you can always try to reach out to Stadia Support chat :smiling_face_with_smiling_eyes:

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Manjol
Stadia Player
Stadia Player

Thank you for your prompt reply. The problem is that it doesn't let me put or save my payment method, I tried paypal and my credit card and i got the same error msg : "An unexpected error has occurred. Please try again later. [OR-CAC-02]" I will try the stadia support chat. Thank you. 

1 Kudo
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @Manjol 

Hope you are getting things resolved.

Another option can be to configure your payment option within the Play Store, assuming you have a Android phone.

:slightly_smiling_face:

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