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Community Member

Your Internet connection isn't stable enough to play.

I keep getting this error whenever I try and play a game. Yet Google's connection test keeps telling me I should have a great experience. I even participated in the project stream beta and didn't have this issue. I tried a wired connection first but that's running through a small unmanaged switch so I switched to trying wifi, 5ghz on a Netgear nighthawk router. Same issue, I also ran some speed tests on my phone on the same network in the same room and they all looked fine. I wouldn't of ordered this product if all my connection tests hadn't of said I could be able to play. Can I get some help? https://imgur.com/a/DZVXm6C https://imgur.com/a/VF50yyz https://imgur.com/a/QkhpnyV
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5 Replies
Community Member

Just tried bypassing the switch and using a direct Ethernet connection to the router. Still have the same issue.
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Stadia Guide
Stadia Guide

Which platform are you having problems playing on?  Pixel phone?  PC?  Chromecast?  Have you tried multiple types?

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Community Member

Just the Chromecast version.

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Anonymous
Not applicable

Having the same issue on my chromebook. Did speed test through FiOS on stadias site coming back with 80+Mbps but still having the issue of it saying unstable connection then boots me.
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Community Member

I'm having this issue with my Chromebook, and only my Chromebook, performance on my Windows laptop and Chromecast is fine.

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