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BIGOUNCE
Stadia Player
Stadia Player

Troubleshoot

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I completed everything I need to do on stadia now I’m at the part where it says I need to add my account to Chromecast and it does not give me the option anywhere on the apps and I know my Wi-Fi is connected to the same Wi-Fi the stadia and still nothing

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Best Response
SanjaySyam
Community Member

@BIGOUNCE Hello there. Let us try to troubleshoot this issue.

Could you verify whether you have logged into your Stadia account in the Stadia app on your phone? You need to do that first. Press the Stadia button for one second to turn on your Stadia Controller. The controller will vibrate. Then head to your Chromecast and use your Stadia controller to enter the linking code found at the top right of the TV screen. 

Important: Make sure your phone, Chromecast, and controller are connected to the same Wi-Fi before you add your Stadia account to Chromecast.

If you don't see the linking code, you may need to turn on the Chromecast’s linking code setting in the Home app:

          1. Select the Chromecast.

          2. Tap Device settings in the top right corner.

          3. Go to Ambient Mode and scroll down to the "Stadia Controller Linking Code" section.

          4. Tap Show. The linking code should show up on the TV screen.

It can take up to 15 seconds for the entered linking code to be recognized. If the link was successful, the controller will vibrate and Stadia will launch on your Chromecast Ultra. The status light on your controller will turn solid white when it is linked to the screen.

After that you can select "+" on the TV screen to add your account. In the app, tap your avatar in the top right corner of the screen and then choose "Add account to Chromecast" in the Stadia account menu.

Adding your Stadia account to Chromecast - Stadia Help 

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2 Replies
SanjaySyam
Community Member

@BIGOUNCE Hello there. Let us try to troubleshoot this issue.

Could you verify whether you have signed into your Stadia account in the Stadia app on your phone? You need to do this first. Then head to the Chromecast and use the Stadia controller to enter the pairing code found at the top right of your TV screen.

Important: Make sure your phone, Chromecast, and controller are connected to the same Wi-Fi before you add your Stadia account to Chromecast.

If you don't see the linking code, you may need to turn on the Chromecast’s linking code setting in the Home app:

          1. Select the Chromecast.

          2. Tap Device settings in the top right corner.

          3. Go to Ambient Mode and scroll down to the "Stadia Controller Linking Code" section.

          4. Tap Show. The linking code should show up on the TV screen.

After that you can select "+" on the TV screen to add your account. Tap your avatar and then choose "Add account to Chromecast".

Adding your Stadia account to Chromecast - Stadia Help 

 

0 Kudos
SanjaySyam
Community Member

@BIGOUNCE Hello there. Let us try to troubleshoot this issue.

Could you verify whether you have logged into your Stadia account in the Stadia app on your phone? You need to do that first. Press the Stadia button for one second to turn on your Stadia Controller. The controller will vibrate. Then head to your Chromecast and use your Stadia controller to enter the linking code found at the top right of the TV screen. 

Important: Make sure your phone, Chromecast, and controller are connected to the same Wi-Fi before you add your Stadia account to Chromecast.

If you don't see the linking code, you may need to turn on the Chromecast’s linking code setting in the Home app:

          1. Select the Chromecast.

          2. Tap Device settings in the top right corner.

          3. Go to Ambient Mode and scroll down to the "Stadia Controller Linking Code" section.

          4. Tap Show. The linking code should show up on the TV screen.

It can take up to 15 seconds for the entered linking code to be recognized. If the link was successful, the controller will vibrate and Stadia will launch on your Chromecast Ultra. The status light on your controller will turn solid white when it is linked to the screen.

After that you can select "+" on the TV screen to add your account. In the app, tap your avatar in the top right corner of the screen and then choose "Add account to Chromecast" in the Stadia account menu.

Adding your Stadia account to Chromecast - Stadia Help 

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