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andmalc
Stadia Player
Stadia Player

Stuck at blank screen

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I just signed up for Stadia and am trying to play my first game Superhot Mind Control Delete in Chrome.  The game loads and shows a blank screen with a message to press E to toggle Super or Hot at the bottom.  The games responds when I press E but doesn't go any further.  

I can't load any other games because the Stadia home page just takes me to the screen for this game and I can't choose any others.  

This happens both on my Windows 10 computer and on my Chromebook.  I'm not running any ad blockers or anti-virus.

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cristianss156
Silver Stadia Guide
Silver Stadia Guide

Is correct, the home page only show the games obtained and / or purchased. Free games are from Stadia Pro, if you are not subscribed those games will not appear. If you subscribe to pro again, the games you have previously obtained will appear again.

As you say, you cannot delete purchased or obtained games. Purchased games can be returned, but I think there is a time limit to do that

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cristianss156
Silver Stadia Guide
Silver Stadia Guide

You mean that only Super Hot appears on the home screen? you have purchased another game? if you have not, go to the store and buy another game; if you are pro add another game. The games should appear at the bottom of the home screen.

Edit: As for the failure in Super Hot, I don't know what it can be.  I have it too but I haven't played it yet.

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andmalc
Stadia Player
Stadia Player

So it's normal that home screen shows only games I've selected at nothing else?  I guess that makes sense though it used to show a bunch of free games but not any more and they don't show on the Store page either.   Is there any way to remove a game?  I looked but couldn't find one.

I'm kind of nervous buying a game when I don't know if this is going to work.  I see you can request a refund if you haven't played over two hours but I'd rather at least try a free game first.

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cristianss156
Silver Stadia Guide
Silver Stadia Guide

Is correct, the home page only show the games obtained and / or purchased. Free games are from Stadia Pro, if you are not subscribed those games will not appear. If you subscribe to pro again, the games you have previously obtained will appear again.

As you say, you cannot delete purchased or obtained games. Purchased games can be returned, but I think there is a time limit to do that

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andmalc
Stadia Player
Stadia Player

I am subscribed but the free games have disappeared.

Anyway, I bought a game and it works fine.  I guess quality control is lacking with the free games. 

Thanks for your help.

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cristianss156
Silver Stadia Guide
Silver Stadia Guide

You're welcome. Anyway, go to the help page and talk to support.

https://support.google.com/stadia#topic=9634925

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