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Community Member

Stadia - Games not launching in Puerto Rico.

Puerto Rico is listed as a supported country. But when you try to launch any game on Stadia it fails saying Invalid Country. Its not my account as everyone in puerto rico is having the same issue, i have a whatsapp group of about 25 members so far all having the same issue. Here is a video of the issue: https://photos.app.goo.gl/VKBCGpFF1iionUDN7
5 Kudos
22 Replies
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R.I.P Same here! can't play any games!!
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Same here. Waited 4 hours for the chat support. Rep said the situation has been escalated to the technical team. Very disappointing.
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I have contacted the publishers directly to see if it really is Google or the publishers like stadia is stating. Hope they fix this since this is unacceptable and false advertising.
0 Kudos
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48 hours+ in and still no word. This is a disgrace. 

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Im wondering if we will get any statement
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Same here. Resorted to play through quality VPN on 720pp settings. Games highly playable. Problem solved for now until G gets it done. Playing on a MacBook with wired controller.
0 Kudos
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Good news: Finally got a response from the Stadia Twitter account. Bad news: They just told me to sit tight while they look into it.
1 Kudo
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Community Member

Well, good they acknowledged the complaint. It should be an easy fix though. Had once a similar problem with a different company. Got fixed within 12 hours or so.
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Yeah I wonder whats taking them so long, they should be better at these that other smaller companies. Even disney+ fixed it and acknowledged faster.

1 Kudo