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Playup1
Stadia Player
Stadia Player

Playing on your phone

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Hi I have recently purchased cyber punk and recieved the stadia premier edition for my son for Christmas. I have obviously not opened the box but I've tried to play it on my phone using the on screen keypad but it won't load past the controler images on the screen. I've tried other games but they won't work either. Can anyone help please? Thanks 

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Best Response
ChrisFromGoogle
Community Specialist
Community Specialist

Hi all -- this may be an unintended effect. Please file feedback in the Stadia app about this particular issue. To do so, open the Stadia app, tap your profile icon, then scroll down to "Feedback." Please be as specific as possible and make sure to include logs in your report. This helps us isolate issues and find a resolution. Thank you for your help!

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9 Replies
SanjaySyam
Community Member

@Playup1 Do you get to the below screen? What happens once you tap "Try touch gamepad"?

How to enable touch controls on Stadia

Stadia-Touch-Gamepad-2-1-728x373

To get touch controls working within the Stadia app, simply open a game on your Android phone without a game controller connected. Seconds into launching, you will be prompted to either connect a controller or try touch gamepad. Select the latter, and you're ready to start playing.

Source: https://www.androidpolice.com/2020/08/01/how-to-use-touch-controls-when-playing-google-stadia-on-you...

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Playup1
Stadia Player
Stadia Player

Yes I select try touch pad and then it goes into the black screen with the game pad controls but this is as far as it goes  I have a friend who has it too and his goes in to the game in a couple of seconds 

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SanjaySyam
Community Member
¯\_(ツ)_/¯

Maybe try to play on a different device.
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Ancipital
Founder
Founder

Did you ever solve this? I get the same thing - choosing touch controls just gives me a black screen with the control overlay. This is on a Pixel 4a.

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Richi400
Stadia Player
Stadia Player

hi there i have exactly the same problem with black screen. tried with samsung galaxy s9

anyone resolved it?

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ChrisFromGoogle
Community Specialist
Community Specialist

Hi all -- this may be an unintended effect. Please file feedback in the Stadia app about this particular issue. To do so, open the Stadia app, tap your profile icon, then scroll down to "Feedback." Please be as specific as possible and make sure to include logs in your report. This helps us isolate issues and find a resolution. Thank you for your help!

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Jeffersonnnn89
Stadia Player
Stadia Player

When I open pga 2k21, I select use touch game pad, and then I get a pop up that says “no controller connected, please reconnect controller or select confirm with the controller you wish to use” and I can’t select confirm…any ideas?

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JamesFromGoogle
Community Specialist
Community Specialist

Hello @Jeffersonnnn89
Just wanted to pop in and point out that this is an old topic, so you'd get better visibility if you created a new post. With that said, we will be closing this conversation now. If you do have any follow up questions or still need help, our community looks forward to assisting you if you decide to reach back out.

Thank you,
James

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Borussia
Silver Stadia Guide
Silver Stadia Guide

Cannot imagine that my tip helps you with that issue but have you opened your ports in your router?

Those are 44700-44899 TCP and UDP.

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