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ColbySalamanca
Stadia Player
Stadia Player

Playing in Two Countries

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I split my time between Maryland, USA and Coahuila, Mexico. My Stadia account works fine in Maryland but falls flat on its face in Mexico. I am most disappointed by this. I mean, I am buying games and paying for a Pro subscription. Why should I be getting such a hard time for being an international traveler?

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Best Response
ShadowKnight
Gold Stadia Guide
Gold Stadia Guide

Hi @ColbySalamanca,

The reason why stadia works for you in the US but not Mexico is because Mexico is not a country stadia is available in currently

https://support.google.com/stadia/answer/9566513

You can leave feedback in the app or the store asking for stadia to be released in Mexico

-Shadow
I am just a volunteer here on the forums

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3 Kudos
ShadowKnight
Gold Stadia Guide
Gold Stadia Guide

Hi @ColbySalamanca,

From what I know, Stadia uses some form of geo detection to detect what country you are trying to play in at that moment based on your ip address.

I have heard some people can get a vpn to work to be able to play in unsupported countries. (Note: may introduce more lag and vpn play isn't officially supported)

Here is the FAQ link incase you would like to take a look at it. 

https://support.google.com/stadia/answer/9338946?ref_topic=9461109#account

The account section does have the best fitting answer for your particular question

-Shadow
I am just a volunteer here on the forums

View Best Response in original post

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3 Replies
ShadowKnight
Gold Stadia Guide
Gold Stadia Guide

Hi @ColbySalamanca,

The reason why stadia works for you in the US but not Mexico is because Mexico is not a country stadia is available in currently

https://support.google.com/stadia/answer/9566513

You can leave feedback in the app or the store asking for stadia to be released in Mexico

-Shadow
I am just a volunteer here on the forums
3 Kudos
ColbySalamanca
Stadia Player
Stadia Player

Thanks for the fast response. I’m still confused since my account is a USA account and it’s all done over the internet. What difference should it make where I login from? I am using fiber optic for my internet in Mexico and my speeds are excellent. 

0 Kudos
ShadowKnight
Gold Stadia Guide
Gold Stadia Guide

Hi @ColbySalamanca,

From what I know, Stadia uses some form of geo detection to detect what country you are trying to play in at that moment based on your ip address.

I have heard some people can get a vpn to work to be able to play in unsupported countries. (Note: may introduce more lag and vpn play isn't officially supported)

Here is the FAQ link incase you would like to take a look at it. 

https://support.google.com/stadia/answer/9338946?ref_topic=9461109#account

The account section does have the best fitting answer for your particular question

-Shadow
I am just a volunteer here on the forums
0 Kudos