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DirtyBanana
Stadia Player
Stadia Player

I can't sign up to stadia

I'm trying to sign up with stadia with my YouTube premium account, so I could be able to use the offer they gave at the moment. Problem is my Google account was initially started with Poland as origin country and the offer doesn't work there. I live in UK for a number of years now and in order to be able to claim the offer I had to change the origin country on my account to UK. Did it, I can now download UK exclusive apps from play store, however it seems like Stadia still detects it as Polish account and doesn't let me finish sign up process. It's been about 3 days since I changed it. Payment method attached to the account is also registered to UK address. Does anyone know how to fix it, so I could sign up?

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4 Replies
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

It sounds like you've done all right, usually it's just needed to switch the Play country to UK then and make sure to have a UK payment profile and then it should work.

How long ago did you switch your country? Sometimes I heard it might take up to 24 hours until it works finally.

Another idea I have is that maybe old cache is in your phone, so would you mind to try to deinstall the Stadia app and reinstall it again and then try again to sign up?

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DirtyBanana
Stadia Player
Stadia Player

I changed it about 3 days ago, so it had enough time to process everything I guess.

I've done exactly what you told me, still didn't work. I even tried running the VPN, set with UK IP, just in case there would be something wrong with my own IP, and still nothing

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Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Sorry I am running out of ideas here, maybe the old payment profile would be needed to be deleted, but as I am not sure about this I would recommend you to get in touch with the Stadia support. Maybe they have additional (less invasive) TS steps still for you that you can try, before deleting anything unnecessarily.

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DirtyBanana
Stadia Player
Stadia Player

I actually deleted this card from my account and added it back again. I was trying to solve it with support first, but they said they're out of capabilities in that case

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