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AngheLduzs
Community Member

Google payment refund.

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Google payment Refund

 

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Best Response
HatDroid
Platinum Stadia Guide
Platinum Stadia Guide

Hi @AngheLduzs 

Stadia offer full reimbursement for any game as long as you have the following requirement:

  • The game should have been purchased less than 14 days ago
  • You must have less than 2 hours of gameplay

 

 

You have two options to ask the reimbursement



In the Stadia app

 

  • On your mobile device, sign into the Stadia app.
  • At the top right, tap your Stadia avatar.
  • Tap Purchases & subscriptions.
  • Under "Transaction history", tap the item for which you would like to request a refund.

 

  • Tap Request Refund.



 

On stadia.com

 

  • On your computer, sign into your account on stadia.com.
  • At the top right, click your Stadia avatar.
  • Click Stadia settings then Purchases & subscriptions.
  • Under "Transaction history", click the item for which you would like to request a refund.
  • Click Request Refund.

 

you can find more info here on this article https://support.google.com/stadia/answer/9598538?hl=en

 

 

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1 Reply
HatDroid
Platinum Stadia Guide
Platinum Stadia Guide

Hi @AngheLduzs 

Stadia offer full reimbursement for any game as long as you have the following requirement:

  • The game should have been purchased less than 14 days ago
  • You must have less than 2 hours of gameplay

 

 

You have two options to ask the reimbursement



In the Stadia app

 

  • On your mobile device, sign into the Stadia app.
  • At the top right, tap your Stadia avatar.
  • Tap Purchases & subscriptions.
  • Under "Transaction history", tap the item for which you would like to request a refund.

 

  • Tap Request Refund.



 

On stadia.com

 

  • On your computer, sign into your account on stadia.com.
  • At the top right, click your Stadia avatar.
  • Click Stadia settings then Purchases & subscriptions.
  • Under "Transaction history", click the item for which you would like to request a refund.
  • Click Request Refund.

 

you can find more info here on this article https://support.google.com/stadia/answer/9598538?hl=en

 

 

3 Kudos