Games dont show

[Abc123]

So different games as cyberpunk, ac, watch dogs and more were released on stadia. However in the app or online I don't see the games. In the list with all games they're not there. Is this a bug or something or am I doing something wrong? How can I solve this so that ac, elder scrolls and watch dogs reveal itself on my account and I can purchase them? 

[defischerrockt]

Hey @Abc123 ,

That shouldn't fit,

I'll give you the direct links to the shop pages, you can tell me what's going on with screenshots, if necessary

Cyberpunk:

https://stadia.google.com/store/details/49697e672bc34e7d8a5f73f78cb580d0rcp1/sku/a4d44ee20c90481c861...

Ac

https://stadia.google.com/store/details/377f50584071472096bcda89b0839bc3rcp1/sku/cc0def63fcb547b2ab1...

Watch Dogs

https://stadia.google.com/store/details/deb490c166544813bf2ab73f4c6e2aa0rcp1/sku/af7331db8d1b4ef588f...

[Abc123]

Hey @defischerrockt, I tried every of your links, and it just opens the website or app and says item can't be found. In the screenshot below you can see what I mean. The text is Dutch for item can't be found, since I live in the Netherlands.

[RXShorty]

Hello,

Are you using internet by T-Mobile Thuis?

They have some issues with the IP they are using.

[Abc123]

@RXShorty

II am using internet from the company KPN. 

[RXShorty]

Ok thank you... Not heard of issues with KPN yet.

Could you try a Chrome Incognito windows?

[Abc123]

@RXShorty Just tried the incognito chrome but it's still a no show for the games 

[RXShorty]

Ok strange.

How about using your phone with the Stadia app?
Are these available when on your home network? If not please try your mobile network if it helpt.

[Abc123]

@RXShorty tried that too, also didn't work. 

[RXShorty]

Is your mobile carrier also KPN?

So if you mobile is not connected to the WiFi and uses 3G/4G/5G it is also not showing these games?
Also not available in the Stadia app?

[Abc123]

@RXShorty

My mobile carrier is also KPN. Using the app or mobile connection instead of wifi also does not seem to do anything. 

[RXShorty]

Sorry I am out of options.

It could be ISP related but it could also be a issue in your account?
One simple thing you can try to rule out your ISP is go visit someone with a other provider and check again... (but this can be tricky these days with the lockdown).

Please contact Stadia support to discuss this further. I hope they can help you any further.