Hello guys this is my first time using stadia I can't launch any game in my tablet galaxy A7 , is there any help
@Yass91 Can you try connecting to WiFi instead of using LTE? And no, I didn't see any picture. Where did you send it to? It would be helpful if you can attach the image when creating another reply.
Can you please inform us the Android version running on your tablet? You can refer to the following article on how to the Android version on your device https://support.google.com/android/answer/7680439
Hi @Yass91 Galaxy A7 is one of the devices that's officially supported on Stadia, so you should be able to launch games. Can we try to gather a bit more info?
We can try to troubleshoot further once we can identify the root cause. You can also check out the steps described in the following article for some troubleshooting ideas:
https://support.google.com/stadia/answer/9595943
Let us know!
Hey thanks for the reply , I just uninstalled stadia and installed it again but I'm having the same problem , it's showing a small laptop pic in the middle I can't use it on laptop or tv I'm only trying it in my tablet
@Yass91 Which Android version are you running on your tablet? Are you on VPN? Have you tried switching network (if possible)? Also when exactly are you seeing the small laptop image (while launching Stadia app, or launching a game?) If you can have screen capture/ recording that would be helpful.
I'm not on VPN , I have LTE
@Yass91 wrote:I'm not on VPN , I have LTE
I sent you a picture have you seen it ?
@Yass91 Can you try connecting to WiFi instead of using LTE? And no, I didn't see any picture. Where did you send it to? It would be helpful if you can attach the image when creating another reply.
Can you please inform us the Android version running on your tablet? You can refer to the following article on how to the Android version on your device https://support.google.com/android/answer/7680439