I am looking for assistance with setting up a Stadia family account on my CCU if possible. I am looking to link an account I created for my kids to my existing account. I did create a Google email account for them specifically with a Stadia account. I am the manager for these accounts. According to the instructions I found I am at the point where you would use the Google family link app to tie everything together. This is where I am having a problem.
I receive messages that I cannot link the account. I tried to access the account through the intended CCU but it will not allow me to add another account. I even tried using the Google Home app to add to my group with no success.
At this stage I am very confused as to what I should be doing. I am reaching out to anyone who has done this already for help. I attempted to reach out to the Stadia team on their Twitter account but its been almost a week since that time.
Any information would be greatly appreciated!
Hello, I almost forgot about this posting but I was able to connect my son's account to mine with a little maneuvering.
To make it work I ended up erasing his account altogether and creating a new one with my information. Once I did this I was able to perform the link. Afterwards I changed the profile to his information which then triggered Stadia's content ratings to change too!
This worked infinitely better than my other attempts. I know it's not how it's to be done but I got there.
Thanks!
Hi @Rodzilla8735,
Nice to see you again here in our community! I play Stadia with my kids too, so I know how fun it is for the whole family. When it comes to family sharing, have you attempted to link this new account on a regular browser instead of trying to go through the CCU? Have you already created a family group? When you say according to the instructions, were you looking at this article - Share games with your family group. I don't believe I ever needed to use either the Google Home app nor a distinct Google family link app to set this up/add additional family members. I just want to make sure I'm understanding everything from your end so I can be the most helpful here. Keep us posted when you can with how things are going.
Thank you,
James
Hello, I almost forgot about this posting but I was able to connect my son's account to mine with a little maneuvering.
To make it work I ended up erasing his account altogether and creating a new one with my information. Once I did this I was able to perform the link. Afterwards I changed the profile to his information which then triggered Stadia's content ratings to change too!
This worked infinitely better than my other attempts. I know it's not how it's to be done but I got there.
Thanks!
Hey @Rodzilla8735,
This is great news! Thanks for letting us know what ended up working. We'll go ahead and close this thread now, but we look forward to seeing you in the community if you ever need anything else.
Best,
James