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Tominsh31
Community Member

Error when choosing name

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Hello!

I wanted to try out Stadia on Google Chrome, but when I am on name selection section it says: ERROR Something went wrong, please wait awhile then try again.

Why does this keeps on happening?

 

 

thanks in advanece!

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Best Response
jdinesh20
Community Member

Yes, creating account outside of supported countries gives that erroe, try using US VPN 

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Tominsh31
Community Member

Using VPN solved the problem.

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14 Replies
Tobonaut
Gold Stadia Guide
Gold Stadia Guide

Hi @Tominsh31 does this error still occur? Are you using the 2 month free for all tier or the Premier one?

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1 Kudo
Tominsh31
Community Member

Yes, it still occurs. I am using free tier.

Is it because of that?

0 Kudos
Mad_Dog_Bravo
Community Member

@Tominsh31 

I've seen this occur IIRC when for whatever reasons the system thinks that the name is inappropriate.  I vaguely recall that this was the case with a German user once, and for whatever reasons the checks refused to accept it even though the name wasn't really imho offensive.

Kudos appreciated if deserved.
1 Kudo
Tominsh31
Community Member

I've tried few options one of them was the same which I use here. I dont see anything offensive in name xddd.

1 Kudo
Mad_Dog_Bravo
Community Member

@Tominsh31 

I agree, or maybe it is too short?  I can't recall what the criteria was for a username or if in fact there was ever one published.   It might be worthwhile reaching out to support and seeing if they can provide any visibility.

Kudos appreciated if deserved.
1 Kudo
Tominsh31
Community Member

Ye, I will wait when their online chat opens up and I will contact them.

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Tobonaut
Gold Stadia Guide
Gold Stadia Guide

Good luck, it would be great to post your finding in this thread. :slightly_smiling_face:

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Tominsh31
Community Member

I will, no problems about that.

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MrRed
Community Member

I have same problem. Can it depend on country I want to play from?

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jdinesh20
Community Member

Yes, creating account outside of supported countries gives that erroe, try using US VPN 

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Tominsh31
Community Member

Using VPN solved the problem.

0 Kudos
Tobonaut
Gold Stadia Guide
Gold Stadia Guide

@MrRed I guess it depends on your Google account country. If you have for example a Pakistani account, you are not able to set another "country" in the Stadia app.

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MrRed
Community Member

@Tobonaut I'm from Ukraine. There were no question about my country in Stadia app

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Tobonaut
Gold Stadia Guide
Gold Stadia Guide

Ah okay.

There is no country selector. As I meant. The country is based on your Google account. If your Google account is linked to the Ukraine, your Stadia account is also linked to the Ukraine which seems to be currently not supported.

 

Maybe this is still an unhandled error case in the Stadia app. Because as of yesterday you could only create an account if you bought the Premier bundle which only ships to countries that are available in Stadia.

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