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rangjung
Founder
Founder

Cannot Load Games

I tried posting the following this morning, but it was marked as spam. I thought I'd try it again. See below: Last night I was trying to load into RDR2 on my CCU and I had a message on the screen that said connect a controller even though I had the stadia controller connected. After this, I was unable to load into any game on the CCU or in my browser on a laptop running Windows 10. I was later able to play a little Farm Simulator on by laptop. After a while, I thought I’d try the CCU again but I ran into the same loading issue. After doing a little research, I thought I might need to factory reset the controller. I did this and was able to load into and play RDR2 on my CCU. After playing for a little while, I decided to switch to Destiny 2. Destiny would load the splash screen, but that's it. This morning I am having the same issue. I cannot load games on CCU or the browser. I've reset the controller a few times and this trick doesn't seem to work anymore. I’ve also rebooted and unplugged the CCU a few times while troubleshooting this issue. Additionally, I've noticed that my controller disappears from the app in iOS (not sure if this is related). It disappears, but still works to control my CCU. It also may be worth pointing out that I am using the stadia controller with CCU and an Xbox One controller in the browser. I have had no issues up this point and I think I've played Stadia every day since I received my Founders access code. Nothing has changed related to my network and devices. Any help or advice would be much appreciated. P.S. I miss The Tower.
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rangjung
Founder
Founder

I've been trying to resolve this through support. I'm getting nowhere. Is it me or you Google? Any suggestions? @GraceFromGoogle 

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