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Axios
Stadia Player
Stadia Player

Can't add friends! Need help, thanks.

Hi everyone, 

tried to contact Stadia support but chats are closed (Italy) and no telephone support avaible.

I have a Stadia account since Nov 2019. In the last 2 days, I tried to add my aunt who started play on Stadia 3 days ago.

Both accounts are setted as "public" in the privacy options (all settings to "public") but we don't receive the mutual friends requests. We tried at least 40 times in 2 days.

Even without be friends, we managed to meet in the lobby of Ghost Recon Breakpoint. I see her, she see me. We both use the in game option to ask friendship but the requests don't arrive.

Thanks in advance for the replies.

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3 Replies
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @Axios,

can you try again using another device or another option (if you're tried to invite your aunt with the Stadia app, try now with the Chrome Browser on stadia.google.com or vice-versa)? How to invite friends you can find in this article.

Maybe it does also help if you both logout/login again to your Stadia account and then try again.

Check also in both accounts that nobody of you two has accidently blocked the other, because that might be a reason as well why you can't add the other one as a friend.

Apart from that I have no further idea, so I would recommend if all of these ideas didn't help, get in touch with Stadia support and ask them if there is any other tip. If IT support is not available, you maybe can also try to reach the english support if possible. Don't know if you have to change anything to receive that support, e.g. changing your language in the Google account, but that's something you could try if English works for you.

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Axios
Stadia Player
Stadia Player

Thanks for the detailed reply :slightly_smiling_face:

Tomorrow I'll try to tell her to logout and login again.

I'll keep this thread updated.

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Axios
Stadia Player
Stadia Player

My aunt and me both logged out, tried from smartphone, pc and so on, still cannot add each other friends... Stadia support page always send me to Stadia Italy support even changing language. I have no more ideas than patiently waiting that the italian support will be online again...

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