I have Spectrum 200Mbs ISP (236dl . 12ul . 29-34ms ping. Using Ethernet (all Cat6)
Let me start by saying firstly that I love this gaming service. I don't mean to b****, but I feel like I'm not getting what I've paid for.
I have rdr2, Borderlands 3, rage 2, grid and I have claimed all the pro games as well. I can't play any of them above limited (720p). When I try the balanced setting I get blurred and heavily pixelated images and my session will get cut off within 5 minutes every time.
Turning off HDR hasn't made a difference. Toggling hardware acceleration in chrome hasn't made a difference. I get the same result whether I use a chrome browser or the stadia app on Windows 10. Turning off location services hasn't made a difference.
As you can tell, I've been trying a plethora of suggestions and it's getting frustrating as hell. I've invested $150 into AAA games that I can't play above 2010 technology.
I have been looking in the tech support discussions here and on Reddit but haven't found a solution. I even had my ISP out here last week to exchange my router and verify service quality. HELP! PLEASE!
Two things to try, if you have not already, would be to try to play on a PC while it is directly connected to the cable modem. If this fixes your issue then your issue is likely within your network (router config or something). If that does not fix your issue connect your PC to a VPN service while directly connected to the modem. If this fixes your issue the issue is more likely external to you, like a bad route or ISP throttling.
Also proof in the pudding:
Here is a world wide google data center ping test. If your **bleep** is greater then 50 then your **bleep** is majorly **bleep**ed.
PS Google does not want you to know about that website