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THKtrch3
Community Member

Account reinstatement

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I’ve deleted my stadia account and would like it reinstated.  It occurred 2ish days ago and I’ve been talking to stadia support to no avail.  It’s been 46 hours. Help?

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Best Response
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@THKtrch3 according to support page, you have 30 days to reinstate your account after deletion so you're definitely still eligible.

https://support.google.com/stadia/answer/9617647

When you said you contacted support, did you email or did you actually talk to person? I highly suggest picking the chat or call option as you get to directly to the support rep.

Please keep working with support as nobody here will be able to help you with this.

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Stadia Guides are not employed by Google. Opinions are my own.

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RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @THKtrch3 

Did you remove your whole Google account?

Have you tried the things described here: https://support.google.com/accounts/answer/7682439 :slightly_smiling_face:

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6 Replies
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@THKtrch3 according to support page, you have 30 days to reinstate your account after deletion so you're definitely still eligible.

https://support.google.com/stadia/answer/9617647

When you said you contacted support, did you email or did you actually talk to person? I highly suggest picking the chat or call option as you get to directly to the support rep.

Please keep working with support as nobody here will be able to help you with this.

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
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THKtrch3
Community Member

@Ivan I used the chat, i’m just wondering if this long is normal

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@THKtrch3 It really depends, to be honest. I say take a the proactive approach. If by Monday you still haven't heard back from them, contact them again through chat/call and don't close chat / hang up until you get a resolution.

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Stadia Guides are not employed by Google. Opinions are my own.
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MrVacca
Platinum Stadia Guide
Platinum Stadia Guide

Hi @THKtrch3 - Wait time might be longer than normal because we are on holiday here in the states.  Any chance it's been addressed though? 

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THKtrch3
Community Member

I did get an email asking some questions, but I replied and have not received a response as of now.

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RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @THKtrch3 

Did you remove your whole Google account?

Have you tried the things described here: https://support.google.com/accounts/answer/7682439 :slightly_smiling_face:

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