refunds policy

marco290oc — Sat, 10 Apr 2021 12:08:53 GMT

hi, I would like to know if stadia offers a refund option for a purchased game. i would like to try red dead redemption 2 and make sure it plays well and there are no problems thank you

Re: refunds policy

RXShorty — Sat, 10 Apr 2021 12:13:04 GMT

Hi @marco290oc,

Yes, Stadia has a very sweet refund policy.

You can request a refund within 14 days of your purchase if there is less than 2 hours of play time across all accounts (family and personal). Games may only be returned one time, so if you return a purchased game for a refund and subsequently re-purchase it, you will not be entitled to a refund. This refund is only available for purchased games, and not for add-on content or services.

Refund bot: https://partnerdash.google.com/apps/chatbot/chat?p=RefundChat
Contact support: https://support.google.com/stadia/gethelp

topic refunds policy in Payments & Billing

refunds policy

Re: refunds policy