topic Re: Refund in Payments & Billing

Refund

AlMa1513 — Mon, 22 Mar 2021 16:55:36 GMT

Hi. I want to refund Sdadia payment made 22 mar.
I don't use Stadia for long time and was sure I allready unsubscribed.

Re: Refund

Ivan — Mon, 22 Mar 2021 16:58:47 GMT

@AlMa1513 Can you confirm that you already unsubscribed to Pro membership? If you go to app settings under 'Purchases & subscriptions' , what does it say?

If you have confirmed that you already unsubscribed, please try reaching out to Stadia support, as they will be able to do proper investigation

https://support.google.com/stadia/gethelp

Re: Refund

Time2DieSuckaaa — Tue, 23 Mar 2021 19:34:47 GMT

It's not showing that I canceled but I cancelled right after joining and noticed that I have been charged 2 times already.