<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Re: Watch out for Fraudulent Billing Stadia Community in Payments &amp; Billing</title>
    <link>https://community.stadia.com/t5/Payments-Billing/Watch-out-for-Fraudulent-Billing-Stadia-Community/m-p/34917#M1308</link>
    <description>&lt;P&gt;&lt;a href="https://community.stadia.com/t5/user/viewprofilepage/user-id/3774"&gt;@Chufu&lt;/a&gt;&amp;nbsp;it should have been stackable. Even the Stadia agent confirmed that. It just didn't work for me and they are not honoring it. I wouldn't blame them if I haven't already investigated the terms. This is a Google fail.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Sat, 10 Oct 2020 05:52:22 GMT</pubDate>
    <dc:creator>treybo</dc:creator>
    <dc:date>2020-10-10T05:52:22Z</dc:date>
    <item>
      <title>Watch out for Fraudulent Billing Stadia Community</title>
      <link>https://community.stadia.com/t5/Payments-Billing/Watch-out-for-Fraudulent-Billing-Stadia-Community/m-p/34803#M1304</link>
      <description>&lt;DIV class="lia-message-body lia-component-message-view-widget-body lia-component-body-signature-highlight-escalation lia-component-message-view-widget-body-signature-highlight-escalation"&gt;&lt;DIV class="lia-message-body-content"&gt;&lt;P&gt;I am not sure how many others have had this issue, but I want to warn others about Stadia's "deals".&lt;BR /&gt;&lt;BR /&gt;I signed up with a free 3 months code I was offered for being a YouTube Premier Family subscriber. Then purchased Stadia which comes with another free 3 months. However, I started getting charged after the first 3 months. The codes should have stacked. I contacted Stadia support and the agent was no help. He didn't even try to investigate or honor the promised deal I was offered. I guess I will just report the fraudulent charges to my credit card issuer. Good thing I used a virtual card number.&lt;BR /&gt;&lt;BR /&gt;Maybe if we report these fraudulent transactions, Alphabet will wake up and make sure their customer support is actually proactive about fixing user issues. I feel like contacting that rep over chat did nothing but just waste an hour of my time explaining the situation just to be ignored and get no help. Now I want my money AND my time back. Honestly, who trains these guys?&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;This was my first experience with Stadia support and it is leading me to cancel my subscription. I figured I was doing Google a favor playing the crappy games just to help support Game streaming over Chromecast. Then eventually the games would improve and not be glitchy. So much for loyalty. I am also canceling my Youtube Family Premier account since they gave me the code I used that was not honored. This kind of thing makes me hate a company. Neither department at Google wants to own the issue or solve it.&lt;BR /&gt;&lt;BR /&gt;Do not promise your customers something and not honor it. Zero stars&lt;SPAN&gt;&amp;nbsp;&lt;img class="lia-deferred-image lia-image-emoji" src="https://community.stadia.com/html/@86D5B654F5634F41B85D1B72D3D92E1F/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt;&lt;/SPAN&gt;&lt;BR /&gt;I am also going to report the bait and switch to the Better Business Bureau. That sort of advertising is illegal. You would imagine Google would be well versed in advertising law. I guess YouTube and Stadia are not.&amp;nbsp;&lt;/P&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;DIV class="lia-panel lia-panel-standard MessageTagsTaplet Chrome lia-component-message-view-widget-tags"&gt;&lt;DIV class="lia-decoration-border"&gt;&lt;DIV class="lia-decoration-border-top"&gt;&lt;DIV&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="2020-10-08 18_25_21-Window.png" style="width: 755px;"&gt;&lt;img src="https://community.stadia.com/t5/image/serverpage/image-id/3570i9423B447F6CCC175/image-size/large?v=v2&amp;amp;px=999" role="button" title="2020-10-08 18_25_21-Window.png" alt="2020-10-08 18_25_21-Window.png" /&gt;&lt;/span&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;DIV class="lia-decoration-border-content"&gt;&lt;DIV&gt;&lt;DIV class="lia-panel-content-wrapper"&gt;&lt;DIV class="lia-panel-content"&gt;&lt;DIV class="AddMessageTags lia-message-tags"&gt;&amp;nbsp;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;/DIV&gt;</description>
      <pubDate>Fri, 09 Oct 2020 01:26:22 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Payments-Billing/Watch-out-for-Fraudulent-Billing-Stadia-Community/m-p/34803#M1304</guid>
      <dc:creator>treybo</dc:creator>
      <dc:date>2020-10-09T01:26:22Z</dc:date>
    </item>
    <item>
      <title>Re: Watch out for Fraudulent Billing Stadia Community</title>
      <link>https://community.stadia.com/t5/Payments-Billing/Watch-out-for-Fraudulent-Billing-Stadia-Community/m-p/34833#M1307</link>
      <description>&lt;P data-unlink="true"&gt;Those codes are always coming with Terms of conditions. Did you check out those terms of conditions&amp;nbsp;?&lt;/P&gt;
&lt;P&gt;It might be that you're unable to redeem another code, because you have already redeemed a 3 month-code. Or maybe the code is not redeemable, because you are not a "new" subscriber.&lt;/P&gt;
&lt;P&gt;Before accusing Google here, I would recommend to check out the terms and conditions, here I &lt;A href="https://support.google.com/stadia/answer/9789528?hl=en&amp;amp;ref_topic=9789768" target="_self"&gt;found the general ones for example&lt;/A&gt;, but I don't know if the offer you had, had any specific terms of conditions.&lt;/P&gt;</description>
      <pubDate>Fri, 09 Oct 2020 12:31:20 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Payments-Billing/Watch-out-for-Fraudulent-Billing-Stadia-Community/m-p/34833#M1307</guid>
      <dc:creator>Chufu</dc:creator>
      <dc:date>2020-10-09T12:31:20Z</dc:date>
    </item>
    <item>
      <title>Re: Watch out for Fraudulent Billing Stadia Community</title>
      <link>https://community.stadia.com/t5/Payments-Billing/Watch-out-for-Fraudulent-Billing-Stadia-Community/m-p/34917#M1308</link>
      <description>&lt;P&gt;&lt;a href="https://community.stadia.com/t5/user/viewprofilepage/user-id/3774"&gt;@Chufu&lt;/a&gt;&amp;nbsp;it should have been stackable. Even the Stadia agent confirmed that. It just didn't work for me and they are not honoring it. I wouldn't blame them if I haven't already investigated the terms. This is a Google fail.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 10 Oct 2020 05:52:22 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Payments-Billing/Watch-out-for-Fraudulent-Billing-Stadia-Community/m-p/34917#M1308</guid>
      <dc:creator>treybo</dc:creator>
      <dc:date>2020-10-10T05:52:22Z</dc:date>
    </item>
  </channel>
</rss>

