Pantalla Negra

morfinas — Fri, 05 Mar 2021 15:39:02 GMT

Buenas tengo un problema. Juego en el oredenador y cuando cargo un juego por ejemplo el Destinity 2 carga la primera pantalla y luego se queda negra. El sonido sigue funcionando.

Re: Pantalla Negra

Ivan — Fri, 05 Mar 2021 15:41:59 GMT

@morfinas does it happen all the time, and have you tried opening the game with different devices or through different network?

Destiny 2 is a live service game so Bungie likes to do impromptu maintenance from time to time as well, so that can also be the cause.

Re: Pantalla Negra

Chufu — Fri, 05 Mar 2021 15:43:30 GMT

Hey @morfinas,

sorry to hear you have an issue with Destiny 2 on the PC.

First of all I would recommend to check other games on Stadia as well (if you have): Does this issue only occur in one specific game or in all games? If it appears only in one, you might also consider that it is a game-problem, in which case it would be helpful to contact the developer of the game.

Also it's good if you check if this problem only exist in the browser or also on TV or with a mobile phone.

Otherwise if it happens generally and only in the browser, maybe there is a problem with your Chrome Browser. To fix this I recommend the following steps:

Check that you have the most recent Chrome version.
Disable all extensions in the browser and check if that solves the issue.
Delete the cache & cookies of Chrome.
Check that your Chrome Browser is not blocked by any Malware (check here step 5).
Check your PC if there is any Malware/Virus installed that might cause issues in your browser. Try to just run an antivirus-programm to isolate this.
Check if you have experimental Features (Chrome flags) activated:

Go to chrome://flags.
Search a specific theme to your problem with the search bar and check if you can disable this feature, e.g. "enables pointer lock options" or "hardware accelerated video decode".
If you can't find those, click on "reset to standard" in the top right corner to enable the standard-settings of the browser.

Uninstall Chrome and install it again to have a "clean" version.

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