topic Re: Games dont show in Getting Started With Stadia

Games dont show

Abc123 — Thu, 17 Dec 2020 09:04:57 GMT

So different games as cyberpunk, ac, watch dogs and more were released on stadia. However in the app or online I don't see the games. In the list with all games they're not there. Is this a bug or something or am I doing something wrong? How can I solve this so that ac, elder scrolls and watch dogs reveal itself on my account and I can purchase them?

Re: Games dont show

defischerrockt — Thu, 17 Dec 2020 11:30:31 GMT

Hey @Abc123 ,

That shouldn't fit,

I'll give you the direct links to the shop pages, you can tell me what's going on with screenshots, if necessary

Cyberpunk:

https://stadia.google.com/store/details/49697e672bc34e7d8a5f73f78cb580d0rcp1/sku/a4d44ee20c90481c86163a5d7b7b9d97p

https://stadia.google.com/store/details/377f50584071472096bcda89b0839bc3rcp1/sku/cc0def63fcb547b2ab1e8dd8e4ac8a63

Watch Dogs

https://stadia.google.com/store/details/deb490c166544813bf2ab73f4c6e2aa0rcp1/sku/af7331db8d1b4ef588f4f1a219d7e081p

Re: Games dont show

Abc123 — Thu, 17 Dec 2020 11:43:56 GMT

Hey @defischerrockt, I tried every of your links, and it just opens the website or app and says item can't be found. In the screenshot below you can see what I mean. The text is Dutch for item can't be found, since I live in the Netherlands.

Re: Games dont show

RXShorty — Thu, 17 Dec 2020 11:45:19 GMT

Hello,

Are you using internet by T-Mobile Thuis?

They have some issues with the IP they are using.

Re: Games dont show

Abc123 — Thu, 17 Dec 2020 11:56:01 GMT

@RXShorty

II am using internet from the company KPN.

Re: Games dont show

RXShorty — Thu, 17 Dec 2020 12:11:12 GMT

Ok thank you... Not heard of issues with KPN yet.

Could you try a Chrome Incognito windows?

Re: Games dont show

Abc123 — Thu, 17 Dec 2020 12:39:53 GMT

@RXShorty Just tried the incognito chrome but it's still a no show for the games

Re: Games dont show

RXShorty — Thu, 17 Dec 2020 12:41:28 GMT

Ok strange.

How about using your phone with the Stadia app?
Are these available when on your home network? If not please try your mobile network if it helpt.

Re: Games dont show

Abc123 — Thu, 17 Dec 2020 16:08:03 GMT

@RXShorty tried that too, also didn't work.

Re: Games dont show

RXShorty — Thu, 17 Dec 2020 22:47:57 GMT

Is your mobile carrier also KPN?

So if you mobile is not connected to the WiFi and uses 3G/4G/5G it is also not showing these games?
Also not available in the Stadia app?

Re: Games dont show

Abc123 — Fri, 18 Dec 2020 08:03:52 GMT

@RXShorty

My mobile carrier is also KPN. Using the app or mobile connection instead of wifi also does not seem to do anything.

Re: Games dont show

RXShorty — Fri, 18 Dec 2020 09:17:02 GMT

Sorry I am out of options.

It could be ISP related but it could also be a issue in your account?
One simple thing you can try to rule out your ISP is go visit someone with a other provider and check again... (but this can be tricky these days with the lockdown).

Please contact Stadia support to discuss this further. I hope they can help you any further.