topic Re: Accidently activated 1-month Stadia Pro before Youtube Premium in Stadia General

Accidently activated 1-month Stadia Pro before Youtube Premium

Zoiah — Mon, 13 Dec 2021 13:19:38 GMT

Before getting the 3-month promotional with Youtube Premium, I have accidently already activated the 1-month free trial bundled with my Stadia Premier Edition, so I'm no longer getting the 3-month offer.

How do I get the 3-month promotional with Youtube Premium?

Re: Accidently activated 1-month Stadia Pro before Youtube Premium

RXShorty — Mon, 13 Dec 2021 20:51:13 GMT

Hello @Zoiah

Not sure how to accomplish that sorry.
Your best shot is contacting Stadia Support chat

Re: Accidently activated 1-month Stadia Pro before Youtube Premium

Zoiah — Mon, 13 Dec 2021 20:57:04 GMT

My options are as follows. I don't suppose Facebook and Twitter are great venues for this...

Re: Accidently activated 1-month Stadia Pro before Youtube Premium

RXShorty — Mon, 13 Dec 2021 21:13:44 GMT

Hi @Zoiah

There is a workaround if you don't choose for a answer in the option and just press next you will get the chat option.

Re: Accidently activated 1-month Stadia Pro before Youtube Premium

JamesFromGoogle — Mon, 20 Dec 2021 23:33:36 GMT

HI @Zoiah,
Just curious if you were able to try @RXShorty's suggestion here? Let us know if you have any updates when you can.

Best,

James

Re: Accidently activated 1-month Stadia Pro before Youtube Premium

Zoiah — Tue, 21 Dec 2021 18:34:06 GMT

Ahh, I needed to choose "other" in the list, then I get the chat option. Thank you, I'm now number 6 in line.

Re: Accidently activated 1-month Stadia Pro before Youtube Premium

Zoiah — Tue, 21 Dec 2021 19:19:25 GMT

Apparently, they can only do it if the time of redemption is not more than a day ago.

It's been 3 weeks in total, so they can't.

Re: Accidently activated 1-month Stadia Pro before Youtube Premium

JamesFromGoogle — Tue, 21 Dec 2021 23:26:56 GMT

Hi @Zoiah,
We're sorry you weren't able to get this refund, but now you know for next time. We'll ahead and lock this topic now. If anyone has any other questions or concerns, feel free to create a new post. We're always here to help.

Thank you,
James