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    <title>topic Re: Ordered 6th of june, yet to recieve a code. in Stadia General</title>
    <link>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/2296#M1221</link>
    <description>&lt;P&gt;Hi,&amp;nbsp;&lt;a href="https://community.stadia.com/t5/user/viewprofilepage/user-id/6"&gt;@GraceFromGoogle&lt;/a&gt;&amp;nbsp;&lt;a href="https://community.stadia.com/t5/user/viewprofilepage/user-id/7"&gt;@ChrisFromGoogle&lt;/a&gt;&amp;nbsp;, and everyone at the Stadia Team,&lt;BR /&gt;&lt;BR /&gt;I ordered early morning of June 7th, my hardware will be delivered this afternoon and yet here I (and countless others) am without an Invite Code and with the promised early access to the service, for the ability to have priority gamer tag creation, all of which we shelled out north of $130 USD after tax for the privilege to do so.&lt;/P&gt;&lt;P&gt;So, how does Google and the Stadia Team make this right? Do you reset gamer tags on a specified date after all pre-orders have been confirmed delivered and Invite Codes confirmed as being sent, or are all of us getting the brown end of the proverbial stick here?&lt;BR /&gt;&lt;BR /&gt;When can I (we) get out aforementioned, promised, Invite Codes. What is the confirmed delivery date for this? We no longer want vague estimates of "1-3 days, 3-5 days, X days after confirmed delivery of your hardware." All of which community members are hearing repeatedly from your staff.&lt;BR /&gt;&lt;BR /&gt;Additionally, what is being done to expedite the delivery of these codes and to correct the supposed broken process that lead to the mismanaged "in order of purchase" queue for those of us that were the earliest of adopters, compared to some folks that just purchased their Stadia and have already jumped queue, received both hardware and invite codes, aren't running Founder's Editions, but are well on their way to finishing games by now. What is the definitive process for what you (Google/Stadia/both) are doing? Again, we no longer accept vagueness, we want hard outlined answers. We paid for your product, you did not deliver, we are the customer, you are not fulfilling the agreement set forth, and as such you are accountable to us, your customers, you clients.&lt;BR /&gt;&lt;BR /&gt;If you guys would like a list to make it easier, please see below:&lt;BR /&gt;&lt;BR /&gt;1.) What is the guaranteed delivery date that you stand behind for all Founder's Edition pre-order Customers Invite Codes? (As the service is accessible and usable even without the hardware)&lt;BR /&gt;&lt;BR /&gt;2.)What explicitly is being done to address the failures in your store/shipping/invite code notifications/flow management process and what explicitly is these categories is the source(s) of the current state of affairs and missed promised deadlines?&lt;/P&gt;&lt;P&gt;3.) What, explicitly, are you (Google/Stadia/both) doing to compensate the customers you have breached your promised deadlines with?&lt;BR /&gt;&lt;BR /&gt;Just because you are the top dog doesn't mean you can't get knocked down. Shape up or ship out. (Maybe also learn the Military's 7 P's)&lt;BR /&gt;&lt;BR /&gt;Unfathomably Concerned Soon to be Ex-Fanboy,&lt;BR /&gt;&lt;BR /&gt;PMcG&lt;/P&gt;</description>
    <pubDate>Wed, 20 Nov 2019 18:47:35 GMT</pubDate>
    <dc:creator>WrathOfGod</dc:creator>
    <dc:date>2019-11-20T18:47:35Z</dc:date>
    <item>
      <title>Ordered 6th of june, yet to recieve a code.</title>
      <link>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/255#M86</link>
      <description>&lt;P&gt;Hello. I ordered 6th of june and i've yet to get a code to play nor has the product been shipped. According to this comment &lt;A href="https://www.reddit.com/r/Stadia/comments/dvv3tv/hi_reddit_andrey_from_the_stadia_team_here_and_im/f7exqr9?utm_source=share&amp;amp;utm_medium=web2x" target="_blank" rel="noopener"&gt;https://www.reddit.com/r/Stadia/comments/dvv3tv/hi_reddit_andrey_from_the_stadia_team_here_and_im/f7exqr9?utm_source=share&amp;amp;utm_medium=web2x&lt;/A&gt; You said that they get shipped in the order that they were purchased. Yet we've seen multiple post from discord and reddit that people who have bought in september have already received their items. Why ?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT size="7"&gt;Give kudos boys &lt;img class="lia-deferred-image lia-image-emoji" src="https://community.stadia.com/html/@9BD888AAB2FC1F7EA24BEDC6BB104951/emoticons/2764.png" alt=":red_heart:" title=":red_heart:" /&gt;&lt;/FONT&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 20 Nov 2019 19:04:51 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/255#M86</guid>
      <dc:creator>Hi</dc:creator>
      <dc:date>2019-11-20T19:04:51Z</dc:date>
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      <title>Re: Ordered 6th of june, yet to recieve a code.</title>
      <link>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/281#M102</link>
      <description>&lt;P&gt;I saw that too! Ordered mine IMMEDIATELY after the keynote was finished on June 6th...still no code. What gives!?!?&lt;/P&gt;</description>
      <pubDate>Tue, 19 Nov 2019 18:03:12 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/281#M102</guid>
      <dc:creator>id10tmau5</dc:creator>
      <dc:date>2019-11-19T18:03:12Z</dc:date>
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    <item>
      <title>Re: Ordered 6th of june, yet to recieve a code.</title>
      <link>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/292#M109</link>
      <description>I have no idea. It's just stupid.</description>
      <pubDate>Tue, 19 Nov 2019 18:07:39 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/292#M109</guid>
      <dc:creator>Hi</dc:creator>
      <dc:date>2019-11-19T18:07:39Z</dc:date>
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    <item>
      <title>Re: Ordered 6th of june, yet to recieve a code.</title>
      <link>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/293#M110</link>
      <description>&lt;P&gt;I ordered mine right after the keynote. Not only do I not have a code, but mine hasn't even shipped yet. But I've seen people who preordered months after the annoucement receive shipping notifications.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 19 Nov 2019 18:07:43 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/293#M110</guid>
      <dc:creator>Brix</dc:creator>
      <dc:date>2019-11-19T18:07:43Z</dc:date>
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      <title>Re: Ordered 6th of june, yet to recieve a code.</title>
      <link>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/295#M112</link>
      <description>&lt;P&gt;This seems to be the case for nearly Everyone who ordered on the 6th. I have seen threads here and on the Subreddit that people who ordered as soon as last month have received their codes. This is entirely unacceptable. The people who preordered in June should have been Stadia's first priority.&amp;nbsp; It's really souring my mindset on this service.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 19 Nov 2019 18:08:00 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/295#M112</guid>
      <dc:creator>soDugger</dc:creator>
      <dc:date>2019-11-19T18:08:00Z</dc:date>
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      <title>Re: Ordered 6th of june, yet to recieve a code.</title>
      <link>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/312#M122</link>
      <description>&lt;P&gt;Same here. June 6 order and no code.&lt;/P&gt;&lt;P&gt;I guess just another lie from Google about Stadia.&lt;/P&gt;</description>
      <pubDate>Tue, 19 Nov 2019 18:12:06 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/312#M122</guid>
      <dc:creator>SelectButton</dc:creator>
      <dc:date>2019-11-19T18:12:06Z</dc:date>
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      <title>Re: Ordered 6th of june, yet to recieve a code.</title>
      <link>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/343#M129</link>
      <description>&lt;P&gt;I saw on the blog post that the first one to order will be the first one to receive, I ordered in the first minute after the website was displayed live (before the end of the live) and still nothing, estimated delivery 26-27 November... A friend of mine ordered hours after, nothing too, but his estimated delivery is 25-26... I'm so disapointed &lt;img class="lia-deferred-image lia-image-emoji" src="https://community.stadia.com/html/@AF6E34FD8C4C3A1E72BCDC51FA76896A/emoticons/1f61e.png" alt=":disappointed_face:" title=":disappointed_face:" /&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I called, the phone employees knows nothing, sad.&lt;/P&gt;</description>
      <pubDate>Tue, 19 Nov 2019 18:19:59 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/343#M129</guid>
      <dc:creator>BideMama</dc:creator>
      <dc:date>2019-11-19T18:19:59Z</dc:date>
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      <title>Re: Ordered 6th of june, yet to recieve a code.</title>
      <link>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/349#M133</link>
      <description>I'm on the same boat! 6th June order and no code. &lt;img class="lia-deferred-image lia-image-emoji" src="https://community.stadia.com/html/@AF6E34FD8C4C3A1E72BCDC51FA76896A/emoticons/1f61e.png" alt=":disappointed_face:" title=":disappointed_face:" /&gt;</description>
      <pubDate>Tue, 19 Nov 2019 18:22:30 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/349#M133</guid>
      <dc:creator>ThiRuFiO</dc:creator>
      <dc:date>2019-11-19T18:22:30Z</dc:date>
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    <item>
      <title>Re: Ordered 6th of june, yet to recieve a code.</title>
      <link>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/384#M156</link>
      <description>It looks like the first days batch is going out backwards. Seems to have started with June 11th codes going out at 9am PST, now people on Reddit getting them saying they ordered on the 10th as of 11 PST.</description>
      <pubDate>Tue, 19 Nov 2019 18:38:31 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/384#M156</guid>
      <dc:creator>QueueTee</dc:creator>
      <dc:date>2019-11-19T18:38:31Z</dc:date>
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    <item>
      <title>Re: Ordered 6th of june, yet to recieve a code.</title>
      <link>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/386#M158</link>
      <description>&lt;P&gt;It's increasingly becoming difficult to stick up for Google on this launch.&amp;nbsp; I'm in the same boat as everyone else that commented here, notwithstanding the technical and quality issues folks who actually received the product are encountering.&amp;nbsp; On top of that - this community site couldn't be any slower!&lt;/P&gt;&lt;P&gt;My impression of Google has gone down significantly.&amp;nbsp; You guys collect all the data in the world yet you can't send the email codes in the order that pre-orders were placed?&lt;/P&gt;&lt;P&gt;Embarrassment.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 19 Nov 2019 18:39:14 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/386#M158</guid>
      <dc:creator>The_One</dc:creator>
      <dc:date>2019-11-19T18:39:14Z</dc:date>
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      <title>Re: Ordered 6th of june, yet to recieve a code.</title>
      <link>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/389#M160</link>
      <description>&lt;P&gt;This is terrible, where are our codes?&lt;/P&gt;</description>
      <pubDate>Tue, 19 Nov 2019 18:39:54 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/389#M160</guid>
      <dc:creator>__</dc:creator>
      <dc:date>2019-11-19T18:39:54Z</dc:date>
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      <title>Re: Ordered 6th of june, yet to recieve a code.</title>
      <link>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/390#M161</link>
      <description>Another right after the keynote 6/6 orderer. Shipped est Nov 21. No code yet.</description>
      <pubDate>Tue, 19 Nov 2019 18:40:23 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/390#M161</guid>
      <dc:creator>Keith</dc:creator>
      <dc:date>2019-11-19T18:40:23Z</dc:date>
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      <title>Re: Ordered 6th of june, yet to recieve a code.</title>
      <link>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/392#M162</link>
      <description>Yup, same here. It has also shipped already (expected Nov 20) and no code received</description>
      <pubDate>Tue, 19 Nov 2019 18:40:41 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/392#M162</guid>
      <dc:creator>postman</dc:creator>
      <dc:date>2019-11-19T18:40:41Z</dc:date>
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      <title>Re: Ordered 6th of june, yet to recieve a code.</title>
      <link>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/399#M167</link>
      <description>&lt;P&gt;Same here. Ordered at 12:21pm EST on 6/6. Controller is arriving today or tomorrow. Still no code.&lt;/P&gt;</description>
      <pubDate>Tue, 19 Nov 2019 18:43:12 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/399#M167</guid>
      <dc:creator>Vixmuth</dc:creator>
      <dc:date>2019-11-19T18:43:12Z</dc:date>
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      <title>Re: Ordered 6th of june, yet to recieve a code.</title>
      <link>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/401#M169</link>
      <description>&lt;P&gt;Yup, same here.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 19 Nov 2019 18:44:46 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/401#M169</guid>
      <dc:creator>Braintelligence</dc:creator>
      <dc:date>2019-11-19T18:44:46Z</dc:date>
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      <title>Re: Ordered 6th of june, yet to recieve a code.</title>
      <link>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/402#M170</link>
      <description>&lt;P&gt;I too have not received my code. I haven't even had mine shipped to me yet. Says "Delivered by Nov 27th - Dec 2nd". I've even tweeted to them, sent in support tickets. Pretty much everything I could do to get an answer. Keep getting the run around or ignored and of course google is only going to respond to the positive comments. I don't believe they care about us. &lt;img class="lia-deferred-image lia-image-emoji" src="https://community.stadia.com/html/@AF6E34FD8C4C3A1E72BCDC51FA76896A/emoticons/1f61e.png" alt=":disappointed_face:" title=":disappointed_face:" /&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 19 Nov 2019 18:45:15 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/402#M170</guid>
      <dc:creator>Thoglom</dc:creator>
      <dc:date>2019-11-19T18:45:15Z</dc:date>
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      <title>Re: Ordered 6th of june, yet to recieve a code.</title>
      <link>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/407#M174</link>
      <description>Same here. If everything else is like the launch I don't think we'll have much fun. If the code is not arriving soon I don't think I will open the package.</description>
      <pubDate>Tue, 19 Nov 2019 18:48:04 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/407#M174</guid>
      <dc:creator>shiva2k</dc:creator>
      <dc:date>2019-11-19T18:48:04Z</dc:date>
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      <title>Re: Ordered 6th of june, yet to recieve a code.</title>
      <link>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/414#M176</link>
      <description>&lt;P&gt;Same here. First come, first served, my ass!&lt;/P&gt;</description>
      <pubDate>Tue, 19 Nov 2019 18:51:16 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/414#M176</guid>
      <dc:creator>Wesley</dc:creator>
      <dc:date>2019-11-19T18:51:16Z</dc:date>
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      <title>Re: Ordered 6th of june, yet to recieve a code.</title>
      <link>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/421#M180</link>
      <description>I ordered on June 6th right after the announcement. My order is supposed to arrive tomorrow, but still no code.</description>
      <pubDate>Tue, 19 Nov 2019 18:54:08 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/421#M180</guid>
      <dc:creator>davidpgray81</dc:creator>
      <dc:date>2019-11-19T18:54:08Z</dc:date>
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    <item>
      <title>Re: Ordered 6th of june, yet to recieve a code.</title>
      <link>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/423#M181</link>
      <description>&lt;P&gt;Ah there it is, we have proof of the lie. All the accusations of false advertising seem to be piling up. I ordered June 6 and still have not received a code. Someone who ordered June 10 has already received their code and reserved their name.&lt;/P&gt;</description>
      <pubDate>Tue, 19 Nov 2019 18:54:47 GMT</pubDate>
      <guid>https://community.stadia.com/t5/Stadia-General/Ordered-6th-of-june-yet-to-recieve-a-code/m-p/423#M181</guid>
      <dc:creator>MosesC</dc:creator>
      <dc:date>2019-11-19T18:54:47Z</dc:date>
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